Hi everyone! This is my first time posting ever on any forum, but anyways here I go. I called Clear Vue tech support this morning and left a voicemail. I realize this is a humble operation, so I figure I should throw up my details to see if the community can help me out. Hopefully I am posting this in the correct place - an issues section doesn't exist that I could find.
Issue:
When running system with (1) 6 inch gate open, the motor rpm drops until the start capacitor kicks in and rebounds in a cyclic pattern. I shut the unit down after realizing what was going on - probably two kicks of the starting cap. After letting the motor cool for an hour, I added 2 4 inch hoses and a splitter to the same gate, and attached a ammeter. The motor pulls 30 amps in this configuration. At idle (all gates closed) motor pulls 10 amps. Motor is rated at approx 20 amps full load.
Overview:
I have a new CV1700 (with 16" impeller) system I have completed installing as of last week. I took several days to make sure everything has been installed per the included manual. Lower drum is sealed up 100% with silicone, and gasket at the lid. Piping is all 6 inch sewer pipe - about 60' in total for the entire system and sealed with duct tape. 6 installed gates are Clear Vue brand.
Trouble shooting performed:
Upon experiencing the issue above I measured the motor voltage and amps to be normal at idle. The motor is wired 10ga copper romex straight to the panel 40ft away with a 30 amp breaker. Volts measured 240 at idle, 10A. When loaded with (1) 6 inch gate w/ (2) 10' 4"hoses - 240V, 30A.
Impeller is spinning CCW viewed from below. (Correct for this machine)
Smoke test shows zero leaks anywhere including piping with gates shut. I checked the drum at least 3 times and it is fully sealed to the 9's. I checked this the most since I read it is the most common issue with new installs. I do also suspect my issue is much more dramatic than what a minor leak can cause.
I pulled the capacitor covers on the motor and measured resistance on the caps. Both the running and start cap start at 0 ohm and run towards infinity gradually. (the best I can check with my volt meter. Seems like they are okay (and they should be on a new motor.
I pulled the cover off the terminal box on the motor and confirmed the following connections:
-T8,T4, HOT Line 2 - tightly connected
-P1 (unlabeled wire from heater), Hot L1 - tightly connected
-P3, T1, T5 - tightly connected
(All wiring is SAT)
Conclusions:
My intuition tells me the motor is acting like a 2ish horse motor and not a 5 if everyone else is having the experience that I read online (being able to run multiple gates at once without overload).
I am all out of things to troubleshoot at this time, and feeling a bit defeated here. I have heard great things about this product so I am not giving up yet.
If I had the motor schematic, I would measure the winding resistance. I wonder if the motor has a open winding.
Thanks for reading!! - Jeff
Issue:
When running system with (1) 6 inch gate open, the motor rpm drops until the start capacitor kicks in and rebounds in a cyclic pattern. I shut the unit down after realizing what was going on - probably two kicks of the starting cap. After letting the motor cool for an hour, I added 2 4 inch hoses and a splitter to the same gate, and attached a ammeter. The motor pulls 30 amps in this configuration. At idle (all gates closed) motor pulls 10 amps. Motor is rated at approx 20 amps full load.
Overview:
I have a new CV1700 (with 16" impeller) system I have completed installing as of last week. I took several days to make sure everything has been installed per the included manual. Lower drum is sealed up 100% with silicone, and gasket at the lid. Piping is all 6 inch sewer pipe - about 60' in total for the entire system and sealed with duct tape. 6 installed gates are Clear Vue brand.
Trouble shooting performed:
Upon experiencing the issue above I measured the motor voltage and amps to be normal at idle. The motor is wired 10ga copper romex straight to the panel 40ft away with a 30 amp breaker. Volts measured 240 at idle, 10A. When loaded with (1) 6 inch gate w/ (2) 10' 4"hoses - 240V, 30A.
Impeller is spinning CCW viewed from below. (Correct for this machine)
Smoke test shows zero leaks anywhere including piping with gates shut. I checked the drum at least 3 times and it is fully sealed to the 9's. I checked this the most since I read it is the most common issue with new installs. I do also suspect my issue is much more dramatic than what a minor leak can cause.
I pulled the capacitor covers on the motor and measured resistance on the caps. Both the running and start cap start at 0 ohm and run towards infinity gradually. (the best I can check with my volt meter. Seems like they are okay (and they should be on a new motor.
I pulled the cover off the terminal box on the motor and confirmed the following connections:
-T8,T4, HOT Line 2 - tightly connected
-P1 (unlabeled wire from heater), Hot L1 - tightly connected
-P3, T1, T5 - tightly connected
(All wiring is SAT)
Conclusions:
My intuition tells me the motor is acting like a 2ish horse motor and not a 5 if everyone else is having the experience that I read online (being able to run multiple gates at once without overload).
I am all out of things to troubleshoot at this time, and feeling a bit defeated here. I have heard great things about this product so I am not giving up yet.
If I had the motor schematic, I would measure the winding resistance. I wonder if the motor has a open winding.
Thanks for reading!! - Jeff